Occupancy growth + front office in one system

Fill beds. Keep your team with residents.

The AI front door for assisted-living communities.

An AI agent that answers every call 24/7, captures the family's full story, and books the tour during the call. A chatbot that qualifies every web inquiry at 2am. Follow-up that runs itself. One platform, under your community's brand. No new hires.

We built the platform. Live with communities in Arizona. 100% call answer rate — even at 11pm on a Saturday.

No pitch deck. We'll show you where tours are leaking and what to fix first.

Family signals · Live
Bedfiller inbox

SMS · Margaret T.

“Tuesday at 10 works for me and my brother.”

Tour confirmed · Willow Creek

Web chat · Hazel

“Does mom's VA benefit help cover the cost?”

Payment source captured · tour offered

Phone · Henry

(480) 555-0163 · call answered · 9:47 PM

Intake complete · tour booked Wed 2:00 PM

Unified inbox

12 tour requests this week · 100% captured

AI agent

24/7 · 0 missed calls

Built for owner-operated communities. From small-home memory care in Mesa to multi-campus assisted living. From the team behind 415 Creative — trusted by 11+ healthcare practices across the U.S.

Most family inquiries never reach your tour calendar.

Families research at night and on weekends — after work, after visiting mom, after the hospital calls. 70%+ of inquiries arrive when no one is at your front desk. Here's where they go quiet:

The 9pm researching daughter.

She's on your website comparing care levels, pricing, and reviews — for her mom, after her kids are in bed. Your contact form goes to an inbox nobody checks until Monday. By then she's toured your competitor.

A single move-in at $5,500/mo and a typical two-year stay is $130K+ in resident revenue.

See how Hazel captures this

The Saturday missed call.

A family facing a Monday hospital discharge calls Saturday at 2pm. Your staff are with residents. Voicemail. Most families won't leave a message — they call the next community on their list.

3–5 lost tours a month is the difference between 88% and 95% occupancy.

See how Henry answers this

The lead chaos problem.

A Place for Mom emails, Caring.com leads, voicemails, web forms, chatbot conversations, and text replies land in five different places. Your executive director is doing sales between care emergencies, and leads sit for days.

Every lead you pay an aggregator $400–$800 per move-in for deserves a five-minute response, not a five-day one.

See how the inbox fixes this

The platform

Four tools that work together. One system.

We built every piece. Not six tools stitched together — one platform, one family record, one place your team works from.

01

Hazel — AI Website Chatbot

Every web inquiry answered. Even at 2am.

Answers care-level, payment-source, and availability questions in your community's voice; captures the family's situation; books tours.

  • 24/7 qualification
  • Payment-source questions answered (private pay, LTC insurance, VA benefits)
  • Family intake captured
  • Direct tour booking
  • Hands off to your team when needed
How Hazel books tours
02

Henry — AI Phone Agent

Never miss another call. Booked or transferred.

Answers 24/7 under your community's brand, captures real AL intake (care level, mobility, memory, timeline, payment source), books the tour mid-call, transfers urgent situations to your staff.

  • 24/7 answering
  • Full family intake
  • Tour booked during the call
  • Urgent placements alert your team instantly
  • Missed-call text-back as the safety net
Hear Henry in action
03

Mid-call Tour Booking

The tour is confirmed before she hangs up.

Henry and Hazel check your real availability windows and lock the slot — no double-booking, no 'we'll call you back,' no scheduling link that never gets clicked. Confirmation text + email fire instantly.

  • Real availability, not a static calendar
  • Atomic booking — no double-books
  • Reminders at T-24h and T-2h
  • No-show recovery cadence
  • Show rate climbs from 60–70% to 85%+
Why mid-call matters
04

Unified Inbox + Reviews

Every family has one home. Your reputation runs on autopilot.

Calls, texts, chats, and forms in one threaded inbox your team replies from. Automated Google review requests after move-ins, AI-drafted replies, one-click approval.

  • One thread per family
  • Reply from your community's own number
  • Review requests after every move-in
  • AI-drafted responses you approve
  • Lead-source tracking baked in
Tour the inbox

All in one system

Tours scheduled — counted nightly.

Book a 20-min call

Results

The number that matters: tours scheduled.

We track what an executive director can feel — answered calls, tours booked, families followed up, reviews earned. Vanity metrics stay off the dashboard.

0%

After-hours calls answered

Tours scheduled (first 90 days)

Real data on launch.

Avg. response time

(seconds)

Real data on launch.

New 5★ Google reviews

Real data on launch.

First communities

Now live with our first communities in Arizona. Ask us what the first 60 days looked like.

Results vary by community, call volume, and market.

FAQ

The things owners actually ask us.

Software — built by the team behind 415 Creative. If you also need demand on top of capture, 415 Creative can help, but Bedfiller is a product, not a retainer.
No. Warm, natural voice with appropriate pacing and empathy. The agent introduces itself by first name under YOUR community's brand. Call our demo line and judge for yourself — that's how every operator should evaluate it.
They stop racing the phone and start doing tours and move-ins. The AI handles intake and booking; urgent calls and anything sensitive routes to a human on your team in seconds.
Only what you authorize. Quote your published range, or always defer to a tour — you set the policy and we configure the agent to follow it exactly.
Yes. Consent-based, opt-out in every message, carrier-registered. Families only get texts they've agreed to — and STOP/HELP work the way they're supposed to.
Flat monthly per community. No per-move-in fees. Less than most communities pay aggregators for one or two move-ins. We quote on the call once we see your call volume.
Weeks, not quarters. We build your knowledge base, test every flow in a sandbox, and you approve every script before a single real family hears it.
No. Bedfiller runs your front-of-house funnel and hands off cleanly to whatever runs your back office.
Yes. Your number, your brand. Families never hear the word "Bedfiller."
Probably 3–5 a month to after-hours voicemail alone. Book the 20-minute call and we'll do the math on your real call volume — that's the audit.

Your Saturday callers are touring your competitor. Not anymore.

Twenty minutes. We'll show you exactly where tours are leaking — and the three fixes worth making first. Free audit, no pitch, no pressure.

Free audit. No obligation. If we're not a fit, we'll tell you and recommend someone who is. — Victor, Founder

01

20 minutes on Zoom

Camera optional. We respect the calendar.

02

We audit your funnel live

Website, reviews, missed calls, response times.

03

You leave with a plan

Even if you never hire us.

Serving assisted-living communities across the U.S. Family-consent compliant from day one.